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Not just another workplace!

Syneto is a leading IT infrastructure manufacturer, developing enterprise software and appliances using the latest, cutting-edge technologies to simplify, accelerate and protect the IT operations of companies around the world.

View positions About Syneto

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We think outside the box!

Why join Syneto?

Join us on our mission if you think you share our motivation and our flavour of “crazy”!

Competitive compensation

Competitive salary and compensation packages.

European IT company

Work in one of the few European IT infrastructure companies.

Flexible career path

Flexibility to choose from several career paths in a young and dynamic organisation.

Cool offices

Very cool offices and friendly work environment.

Coaching and training

Coaching and training from colleagues with 10+ years of experience.

Private medical insurance

Healthcare – private medical package for you and your family members.

Good coffee everyday

Good coffee available all the time and fresh local fruits 3 times week.

Current job openings

Channel Account Manager (Italy, North-west region)

Syneto is looking for a new Syneto Channel Manager to join our sales team. You will be responsible for building relationships between Syneto and potential resellers and distributors, interacting with partners. Your objective will be to increase the number of Syneto resellers in the area. You must have the ability to work together, as a team, with all Syneto departments – Engineering, Marketing, Sales, Presales, Operations.

Responsibilities

  • Guide the partners’ sales teams with an appropriate strategy, in order to achieve the common goal
  • Use appropriate relational techniques with partners to develop opportunities together
  • Work closely with the Country Manager and Syneto management to share sales strategies
  • Participate in strategic sessions with Syneto’s management and partners to develop monthly, quarter and annual objectives
  • Plan and execute channel activities aimed at forecasting, marketing, commercial relationships, and customer satisfaction
  • Plan and engage in sales calls with potential partners
  • Enable commercial agreements between partners and the Syneto team
  • Create medium and long-term plans to reach existing targets in-line with company objectives
  • Reach monthly, quarterly and annual targets according to company objectives
  • Identify new Syneto case studies to be used as references
  • Prepare a list of Partners to be developed on the territory
  • Use social media to promote and support the strategies chosen by Syneto and its partners
  • Work together with the Marketing department to plan specific actions and strategies

Abilities

  • 5+ years experience as an account manager, managing a reseller channel
  • Strong communication skills and a proven ability to design presentations
  • The ability to learn new methods of presenting innovative products and solutions
  • Excellent understanding of sales processes and of the channel, based on previous experience
  • Experience in solution selling and complex sales, as well as in developing relationships with several “buyers”
  • The ability to understand the problems of a business and how products and technology solve them
  • Demonstrated leadership skills and proactiveness

Benefits

  • Top-class salary upon reaching targets
  • “Make history” in a growing company, already a market leader in Italy
  • The possibility of rapid career growth
  • A dynamic workplace and an experienced team, that will help you gain experience quickly

Apply for this position

Customer Support Engineer (Timisoara, Romania)

Syneto is seeking a well-rounded customer-facing Technical Support Engineer. As a Technical Support Engineer at Syneto, you will be working with: internal systems, new and unreleased products, as well as customer’s production systems. This means that you will have a lot of opportunities to improve cutting-edge datacenter and cloud technologies, optimise systems and processes, and make the world a better place.

Syneto Technical Support Engineers support over 1000 companies running VMware and Syneto products in several countries. They support the entire suite of Syneto products for customers and partners, connecting with them via phone, email, and web. They resolve customer technical issues through diligent research, issue reproduction, and troubleshooting by utilizing system administration, networking and storage skills. We ensure the success of our groundbreaking technology through quick response times and exceptional customer affinity. We are top-notch engineers from leading virtualization, compute, and networking companies, with the ability to handle all problems that come our way.

Working closely with Sales and Software Engineers, the support team acts as our customers’ preeminent supporters and “champions”. As a technical support engineer, you will support our solution by responding to the demands of our clients and providing an enriched and successful product experience.


Responsibilities

  • Troubleshoot, debug, and diagnose customer issues encountered in support tickets.
  • Independently diagnose and resolve problems within our sphere of the customer environment.
  • Work with technology partners (e.g. VMware, Microsoft) to diagnose and resolve the problems of our customer environment.
  • Design, define and document support processes, training and knowledgebase articles for both customer and internal use.
  • Provide support on weekdays and also off-hours support, on an “as needed” and scheduled rotational basis.
  • Ensure proper recording and closure of all issues.
  • Go above and beyond to support our customers’ businesses and use of the Syneto stack.

Requirements

  • Excellent verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
  • The passion and ability to learn new things, while never being satisfied with the status quo.
  • Experience with Remote Access Troubleshooting.
  • Interest to work in a fast-growing company with huge potential.

Qualifications and Experience

  • Relevant work experience troubleshooting at least two of the following: Virtualization (VMware vSphere) and enterprise SAN or NAS storage.
  • This is not a mandatory requirement, but candidates holding a current or expired VMware VCP certification have an advantage.

Ideally, you will also have/know (or be willing to learn):

  • Linux command-line skills and shell scripting
  • Experience in customization of Windows and/or Linux operating systems
  • Experience with Domain integration – Active Directory
  • Experience with firewalls and security-related issues
  • A background in System Administration
  • Knowledge of storage stacks and protocols

Benefits

  • Competitive salary and compensation packages
  • Work in one of the few Romanian product companies. Quality really matters to us.
  • Flexibility to choose from several career paths in a young and dynamic organisation
  • Very cool office in the city center (Piața Unirii)
  • Boost your career with coaching and training from colleagues with 10+ years of experience
  • Healthcare – private medical package for you and your family members
  • Good coffee and fresh local fruit

Apply for this position

Full Stack Developer (Timisoara, Romania)

The team behind Syneto Central, our cloud platform, is looking for a new colleague. This is a new team, working with new technologies like Google Cloud, React, Redux, node.js and REST. To help us add new features to Central, we are searching for a web developer with good collaboration skills and a desire to constantly learn and grow.


Responsibilities

  • Work as part of an agile team that executes all user stories end to end (from HTML to database)
  • Code the front-end of our cloud application: Syneto Central. Currently this is React+Redux+Bootstrap.
  • Code the REST API of Syneto Central using Express, Sequelize and node.js.
  • Test the code with automated unit tests.
  • Help the team and Product Owner plan iterations and releases.

Job requirements

  • 3+ years experience on at least two different projects.
  • Good knowledge of vanilla Javascript (ES5).
  • Good knowledge of how Promises work, eg. understand the difference between Promise.all and Promise.some.
  • Experience with popular JS libraries: lodash/underscore, momentjs, etc.
  • Experience with CSS frameworks: bootstrap, Foundation, Semantic UI (at least one)
  • Understand how dynamic style sheet languages work: Sass or LESS
  • Team player
  • Wanting to constantly learn and improve

The following would be an advantage

  • Good knowledge of ECMAScript 6 (including Babel, WebPack)
  • Experience with Javascript frameworks (React, Angular, Vue)
  • Experience working in an agile team
  • University degree in a Computer Science related discipline or proven experience
  • GitHub repo or personal website showcasing work would be a huge plus

Benefits

  • Competitive salary and compensations
  • Work in one of the few Romanian product companies. Quality really matters to us
  • Flexibility to choose from several career paths in a young and dynamic organisation
  • Very cool office in the city center
  • Improve your skills through coaching and training
  • Healthcare – private medical package for you and your family members

Apply for this position


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