Per-VM SLA-driven Recovery Point automation: define retention windows, frequency tiers and replication targets once, the platform enforces them forever.
| Tier | RPO | RTO | Retention shape | Typical scenarios |
|---|---|---|---|---|
| Mission-critical | 1 min | 5 min | 60×1m + 24×1h + 30×1d + 12×1m | Transactional databases, ERP, Ticketing |
| Business-critical | 15 min | 30 min | 24×15m + 30×1d + 12×1m | CRM, intranet, File server |
| Standard | 1 hour | 4 hours | 24×1h + 14×1d | Workstation Backup, Archives |
| Archive | 24 hours | next-day | 30×1d + 84×1m (7yr) | Cold Storage, Log compliance |
apiVersion: syneto.eu/v1kind: SLAPolicymetadata:name: tier-mission-criticallabels: { sector: finance, regulation: dora }spec:cadence: 60sretention:minute: { count: 60 } # last hourhour: { count: 24 } # last dayday: { count: 30 } # last monthmonth: { count: 12 } # last yearquiesce:windows: VSS # MSSQL, Exchange, sharepointlinux: fsfreeze + custom # /opt/pre, /opt/post scriptsreplication:target: echo-vault-fraencryption: aes-256-gcmdedup: truebandwidth: 20Mbps # rate caphold:auto_engage_on: { event: anomaly.mass_delete }default_days: 30approvers: 2
Policies are declarative YAML. Commit them, review them, diff them — same workflow as Kubernetes manifests. CENTRAL applies them on push.
Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.
Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.
Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.
One contract, one phone number, one SLA — for the entire stack. Local language support.
Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.
Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.
| Plan | Response | Coverage | Who it's for |
|---|---|---|---|
| Essential | NBD — 8×5 | Software + hardware | Branch offices, test & dev |
| Business | 4 h — 24×7 | Software + hardware | Production workloads |
| Mission-Critical | 1 h — 24×7 | Software + hardware + TAM | Business-critical sites, DR |
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Syneto SpA
Via Cefalonia 70, Brescia 25124, Italy
VAT RO15999720 · REG J35/2971/2003
Contact: [email protected]
Phone: +39 051 095 3000
Web: https://syneto.eu
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SLA Policy datasheet: policy schema, four-tier defaults, retention math, application-quiesce hooks (VSS, fsfreeze), per-VM binding semantics, sample dashboards.
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