Hold for Recovery Points: pin a Recovery Point so it cannot be deleted through the platform or aged out by retention policy.
Some Recovery Points must survive past normal SLA retention windows — investigations, regulatory holds, forensic preservation. RPH pins any Recovery Point against deletion for a specified duration.
Place a hold on every RP from before the incident — they cannot be deleted through the platform while you investigate.
NIS2 / DORA / sector body requests a frozen dataset. Hold it for as long as the request lasts.
HR / legal need to preserve a point-in-time view of a fileserver, mailbox or DB.
Freeze target dataset at deal close. Multi-month hold satisfies post-deal disclosure obligations.
{"object": "recovery_point","rp": "vm-erp-01@2026-04-12T14:18:08Z","hold": { "placed": "2026-04-12T14:33:08Z", "days": 90 },"reason": "incident:INC-2026-04-12-001","delete": "blocked while held","state": "read-only (copy-on-write)","checksum": "verified end-to-end","audit": "in development (SynetoOS 6.2)"}
Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.
Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.
Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.
One contract, one phone number, one SLA — for the entire stack. Local language support.
Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.
Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.
| Plan | Response | Coverage | Who it's for |
|---|---|---|---|
| Essential | NBD — 8×5 | Software + hardware | Branch offices, test & dev |
| Business | 4 h — 24×7 | Software + hardware | Production workloads |
| Mission-Critical | 1 h — 24×7 | Software + hardware + TAM | Business-critical sites, DR |
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