Syneto Syneto
Case Study · 2026

Valpharma — The right prescription for the IT team.

A leading Italian pharmaceutical manufacturer chose a Syneto solution that covers all of its data-security and recovery needs — with one-click management and disaster recovery in just 15 minutes.

Companies
5,000+
Partners
250+
CSAT
98%
Data lost
0 bytes
SYNETO  |  CS-VALPHARMA  |  CASE STUDY v1.0 EN-IT-ES
Background02
Chapter 01 · Background

The company & the challenge.

Valpharma is a leader in pharmaceutical development and manufacturing, specialised in solid oral-dose drugs and nutraceuticals. Its production sites are authorised to manufacture powders, granulates, film-coated and uncoated tablets, and microspheres (pellets) — supplied in bulk or dosed into hard gelatin capsules. Since 2020 the company has expanded into medical devices, hand disinfectants and complementary feed for the veterinary sector.

Valpharma needed a new IT solution that would guarantee the integrity and security of its data while also delivering immediate recovery in the event of an emergency. With the number of cybersecurity incidents on the rise, protecting data against every type of threat became a priority. A good solution had to cover all of the company's security needs without being overly complex or hard to manage.

Italy
Headquarters
Pharma
Sector
15 min
Disaster recovery
Rising
Cyber threats
Easy to manage

The IT team needed a solution it could run day-to-day without specialist effort or operational complexity.

Guaranteed data security

Data integrity had to be protected against every type of cybersecurity threat as incident numbers climbed.

Fast emergency recovery

Any disruption had to be reversible quickly, restoring operations with minimal downtime.

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The Syneto approach03
Chapter 02 · The Syneto approach

The Syneto solution.

Valpharma chose a Syneto solution that covers all of its data-security and recovery needs. Because data is an extremely important asset for the company, Syneto's fast and simple recovery was decisive in the final decision. Data is easily traceable and can be shared simply between two of the group's offices, while one-click operations save the IT team precious time.

Group office A
production data
Syneto appliance
SerenITy support
Automatic backups
instant & continuous
Group office B
shared & traceable
protect
recovery points
share
Production data is protected by the Syneto appliance, which takes instant automatic backups and lets the two group offices share and trace data simply — with 15-minute recovery on demand.
Easy management

Backup, restore and data recovery can be performed with a single click, saving the IT team precious time.

Reliable data protection

Efficient, instant automatic backups of all data keep the company's most valuable asset secure.

Predictable disaster recovery

Everything can be installed and running again within 15 minutes after an emergency occurs.

A "living" operating system

Through Syneto's proactive SerenITy support, the company now has a "living" OS with frequent updates, fast support and easy VM monitoring.

Proactive support: SerenITy

Syneto's SerenITy service gives Valpharma a continuously maintained, "living" operating system — frequent updates, fast support and straightforward monitoring of virtual machines.

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Results04
Chapter 03 · Results

The results.

With a single Syneto solution in place, Valpharma now covers every data-security and recovery need, runs daily operations with one click, and can bring everything back online within 15 minutes of an emergency.

15 min
Disaster recovery
One-click
Daily operations
Instant
Automatic backups
2
Group offices linked
All of the company's data-security and recovery needs covered by a single solution.
Reliable data protection through fast, instant automatic backups.
Predictable disaster recovery — everything up and running within 15 minutes.
One-click backup, restore and recovery operations that save the IT team time.
Data is easily traceable and simple to share between two of the group's offices.
Data security Exposed to rising threats Protected against all threat types
Backups Manual effort Instant & automatic
Disaster recovery Uncertain 15 minutes
Daily operations Complex to manage One-click
Our collaboration with Syneto has been very important and interesting. Through the synergy created between our companies, we always strive to raise the quality of our operational processes.Alessia Varducci — CEO, Valpharma group
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Support & contact05
Chapter 04 · Support & contact

About Syneto & next steps.

Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.

5,000+
Companies served
250+
Channel partners
18+
Years building HCI
$0
Ransom ever paid
European engineering

Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.

Plug & play deployment

Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.

Single-vendor support

One contract, one phone number, one SLA — for the entire stack. Local language support.

Zero ransom paid

Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.

Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.

PlanResponseCoverageWho it's for
EssentialNBD — 8×5Software + hardwareBranch offices, test & dev
Business4 h — 24×7Software + hardwareProduction workloads
Mission-Critical1 h — 24×7Software + hardware + TAMBusiness-critical sites, DR

Talk to Syneto

Customer Support Portal

support.syneto.eu

Help Center

help.syneto.eu

Syneto Academy

academy.syneto.eu

Partner Portal

partners.syneto.eu

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Case Study06
Legal imprint

About this document

Publisher

Syneto SpA

Via Cefalonia 70, Brescia 25124, Italy

VAT RO15999720 · REG J35/2971/2003

Contact: [email protected]

Phone: +39 051 095 3000

Web: https://syneto.eu

Offices

Italy (HQ) · Brescia

Romania · Timișoara

Spain · Madrid

Certifications

ISO 9001 — Quality Management

ISO/IEC 27001 — Information Security

Copyright & trademarks

© 2026 Syneto SpA. All rights reserved. "Syneto", the Syneto logo, "SynetoOS", "Syneto CENTRAL", "Hyperion", "HYPER Core", "HYPER Edge", and "HYPER Echo" are trademarks of Syneto SpA. All other trademarks are the property of their respective owners.

Document scope

Case study covering Valpharma's company profile, its data-protection and disaster-recovery challenge in a period of rising cyber incidents, the Syneto solution deployed, and the operational results achieved.

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Italy HQ
Via Cefalonia 70
Brescia 25124
Romania
Bastion Office
Timișoara 300054
Spain
Calle Antonio Arias 6
Madrid 28009
Web
syneto.eu
syneto.eu [email protected] +39 051 095 3000
SYNETO SPA · VAT RO15999720 · REG J35/2971/2003 · ISO 9001 · ISO/IEC 27001