A single-source engineering provider consolidates the data of all its sites and protects it with replication across its two main locations, using the Syneto HYPER series for both storage and compute.
NTE Process is a single-source provider that supports its clients from engineering through to the realization and commissioning of turnkey plants. Over the years the company has evolved through new patents and international partnerships, and since 2016 the NTE Process brand has signaled its expansion into process solutions such as atomization and drying.
Driven by customer satisfaction, the company reorganized around processes and introduced a dedicated R&D team focused on continuous improvement, new technologies and advanced design tools. Its flagship is the NTE Scientific Hub, home to the R&D department and to a 1:1 scale pilot plant that is unique in Italy and among the most complete in Europe.
Although an Italian excellence, NTE Process has a strong international vocation: since 2012 it has operated a site in Chile serving all of South America, in 2021 it opened two new offices in India and Brazil, and a site in the USA is planned. This rapid international growth created the need for a centralized IT infrastructure to consolidate the data of all sites and protect it securely with replication across the two main locations — managed with a single partner for both storage and compute.
NTE Process follows clients from engineering through to the realization and commissioning of turnkey plants, backed by its own registered patents.
Home to the R&D department and a 1:1 scale pilot plant — unique in Italy and among the most complete in Europe.
A site in Chile since 2012 serving South America, new offices in India and Brazil opened in 2021, and a US location planned.
Centralize and consolidate the data of every site, with secure replication across the two main locations — uniform systems managed by one partner.
NTE Process was looking for performance and efficiency, and the Syneto HYPER series delivered both at the highest level. A dual-server configuration with external storage improves and increases system performance while reducing data access times for users. As the company kept growing, HYPER Edge platforms were added alongside the larger HYPER Core systems to manage replication to the main site from every foreign location.
A dual-server configuration with external storage powers the two main locations, improving overall performance and shortening data access times for users.
HYPER Edge platforms handle replication from all international offices back to the main site, keeping the growing footprint consistent and protected.
A single, unified infrastructure consolidates the data of every site, with secure replication across the two main locations.
Both the storage and the compute environment are delivered and managed through a single partner, with proven uniformity of systems and processes.
The main advantages of the Syneto solution were reliability, ease of management for the customer's IT operators with minimal training, and the price/performance ratio of the platforms.
The result is a centralized, replicated platform that scales in step with NTE Process's international growth, protects the data of every site, and is delivered and supported through a single partner.
Alongside the hardware platforms, the service is completed by support on every machine: Serenity delivers proactive assistance that reduces production downtime to zero.
Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.
Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.
Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.
One contract, one phone number, one SLA — for the entire stack. Local language support.
Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.
Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.
| Plan | Response | Coverage | Who it's for |
|---|---|---|---|
| Essential | NBD — 8×5 | Software + hardware | Branch offices, test & dev |
| Business | 4 h — 24×7 | Software + hardware | Production workloads |
| Mission-Critical | 1 h — 24×7 | Software + hardware + TAM | Business-critical sites, DR |
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This case study covers how NTE Process built a centralized, replicated IT infrastructure managed through a single partner, scaling in step with the opening of new international offices.
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