The Italian coffee company chose Syneto HYPER Edge to deliver business continuity, disaster recovery and constant data protection across its 13 foreign sites, with fast recovery and geographic replication into the illycaffè server farm.
illycaffè is an Italian family business founded in Trieste in 1933, with the enduring mission of offering the best coffee in the world. It produces a single 100% Arabica blend combining nine of the finest qualities, and every day 8 million cups of illy coffee are enjoyed in over 140 countries — in bars, restaurants and hotels, in cafés and single-brand stores, at home and in the office.
In 2019 illy strengthened its commitment to a sustainable business model that integrates the interests of people and the environment, adopting Benefit Corporation status and embedding that commitment in its statute. In 2021 illy became the first Italian coffee company to obtain the international B Corp certification, thanks to its dedication to the highest standards of social and environmental performance.
As the company embraced its technological transition — increasingly choosing interconnected and integrated machines within its IT ecosystem — it needed a versatile, stable, robust and secure technological solution to manage IT across its remote sites. The strategic objectives were clear: business continuity and disaster recovery for the 13 foreign sites, with geographic replication into the illycaffè server farm, data security and a strong RTO.
Streamline and accelerate IT operations across the foreign sites by managing them through one consistent platform.
Protect business-critical data against loss and ransomware as the company grows ever more data-driven.
Achieve a strong RTO and geographically replicate the foreign-site data into the illycaffè server farm.
illycaffè is well aware that data is acquiring ever greater importance — and so is its protection. Data analysis and the circulation of information are essential to managing business complexity. For this reason illycaffè chose HYPER Edge, the latest hyperconverged solution from Syneto: the optimal choice for an infrastructure with remote sites, where the workload and operating environment demand high processing capacity alongside sound cost sustainability.
For each site, two HYPER Edge units were deployed — the datacenter-in-a-box: compact, silent, well-designed and high-performing — replacing the existing hardware. The result is a single platform that accelerates business processes by managing them in one place, while delivering constant data protection through continuous backup and integrated disaster recovery.
In the event of a ransomware attack, virtual machines can be recovered instantly, delivering a reduced RPO/RTO. No more ransoms.
The virtual machines and data stored on HYPER Edge are protected through high-frequency Recovery Points.
Through the services delivered by the Syneto CENTRAL cloud platform, remote management and complete protection of data in the cloud are made possible.
Data from the foreign sites is geographically replicated into the illycaffè server farm, supporting business continuity and disaster recovery.
Seeking expertise externally is often the easiest path, but also the most expensive. Starting a program to adopt internal expertise is the more far-sighted choice — and Syneto's simplicity of management makes that path achievable.
With Syneto HYPER Edge deployed across its remote sites, illycaffè now protects its data continuously, accelerates its business processes through a single platform, and can recover quickly anytime, anywhere.
Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.
Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.
Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.
One contract, one phone number, one SLA — for the entire stack. Local language support.
Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.
Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.
| Plan | Response | Coverage | Who it's for |
|---|---|---|---|
| Essential | NBD — 8×5 | Software + hardware | Branch offices, test & dev |
| Business | 4 h — 24×7 | Software + hardware | Production workloads |
| Mission-Critical | 1 h — 24×7 | Software + hardware + TAM | Business-critical sites, DR |
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How illycaffè modernized the IT management of its remote sites with a versatile, stable and secure hyperconverged platform built for business continuity and disaster recovery.
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