One of the largest healthcare facilities in the Milan area chose Syneto as its primary IT infrastructure — and recovered every patient record up to the minute before a ransomware attack.
Founded in 1963, Clinica San Carlo in Paderno Dugnano is a private healthcare clinic and one of the largest medical facilities in the Milan area. Day after day it handles some of the most sensitive information that exists: patients' personal details, medical histories and clinical records.
Clinica San Carlo needed an IT solution that could guarantee the protection of this sensitive patient data, while also providing reliable disaster recovery and effective protection against ransomware. In healthcare, downtime and data loss are not simply an inconvenience — they can directly affect patient care, which made resilience a top priority.
Personal details, medical histories and clinical records that must stay protected at all times.
A dependable plan to bring the clinic back online quickly after any disruption.
Effective defense against ransomware so an attack cannot wipe out patient records.
In healthcare, downtime and data loss directly affect patient care — resilience had to come first.
Protect sensitive patient data and put in place a reliable disaster recovery plan with effective protection against ransomware.
Clinica San Carlo adopted a Syneto solution as its primary IT infrastructure. The choice was driven by the need to keep sensitive patient data protected at all times, with automatic and reliable backups built directly into the platform rather than bolted on as an afterthought.
The decision proved its worth almost immediately, when the clinic suffered a ransomware attack. Because the Syneto platform was continuously protecting all sensitive data with instant, automatic backups, it was able to restore the entire environment up to the minute immediately preceding the attack — without losing any patient information.
A single Syneto platform runs the clinic's core IT and protects it at the same time.
Instant, reliable automatic backups of all sensitive patient data, with no manual effort.
Immutable Recovery Points mean an attack can be rolled back instead of paid for.
Recovery up to one minute before the attack, getting the clinic back up and running fast.
When ransomware struck, the investment paid off in full. Every patient record was recovered, the environment was rolled back to the minute immediately before the attack, and the clinic resumed patient care without losing any data.
When ransomware struck, Syneto let Clinica San Carlo recover all of its data up to the minute immediately before the attack — turning what could have been a crisis into a rapid, complete recovery.
Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.
Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.
Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.
One contract, one phone number, one SLA — for the entire stack. Local language support.
Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.
Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.
| Plan | Response | Coverage | Who it's for |
|---|---|---|---|
| Essential | NBD — 8×5 | Software + hardware | Branch offices, test & dev |
| Business | 4 h — 24×7 | Software + hardware | Production workloads |
| Mission-Critical | 1 h — 24×7 | Software + hardware + TAM | Business-critical sites, DR |
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Why Clinica San Carlo needed reliable data protection and disaster recovery, the Syneto solution deployed, and how it enabled near-instant recovery after a ransomware attack.
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